Experience

UX | UI Designer Freelancer | Apr 2023 - Present

Analyze client's business needs to define problems and provide simple and

effective solutions.

Design and conduct user interviews, and surveys to identify potential users.

Analyze competitors and perform a heuristic evaluation to identify UX problems and make strategic recommendations.

Review information architecture for the website redesign.

Plan and conduct moderated and unmoderated usability studies including

A/B testing with potential users.

Associate Banker | JP Morgan Chase Bank | Feb 2022 - Jun 2024

Deliver outstanding customer service, Initiate account openings, and facilitate

credit card applications.

Discover customer needs and introduce appropriate product-based customer needs.

Customer Service Representative | TD Bank | May 2021 - Feb 2022

Assisted customers by providing exceptional customer service and

processing their transactions.

Introduced customers to other team members, to proactively help them meet

their financial needs.

Sold different products to facilitate customer needs.

Legal Asisstant | Partovi Law LLC | Aug 2017 - May 2021

Conducted research on immigration laws, regulations, and case precedents to provide accurate information to attorneys and clients.

Analyzed clients' documents and immigration history meticulously identifying potential gaps or discrepancies that may affect the success of their cases.

Assisted attorneys in crafting compelling legal arguments and strategies by analyzing research findings and examining relevant case laws to support clients' cases effectively.

Attorney At Law | Leila Aminian Law Office | Oct 2005 - May 2017

Advised clients on various legal strategies and litigation cases.

Conducted research and analysis cases for clients' claims.

Developed case strategies that best meet the client's needs.

Education

UX/UI Bootcamp UX Land Online School | 2023

Bachelor of Law Allameh Tabatabaei University | 2002

Certificate

Human-Computer Interaction | May 2024

UX/UI Design Certified | Apr 2023

Scrum Master Certified | Jun 2020

CompTIA Security + Certified | May 2020

Splunk Certified | Sep 2019

ITIL Certified |Apr 2019

Skills

I'm an enthusiastic professional with a unique blend of legal and banking expertise, and I'm excited to share my journey from advocating for clients as a lawyer to championing users in the dynamic world of product design. With a passion for driving innovation and enhancing the overall user experience, I bring a user-centric approach to crafting solutions that resonate and make a lasting impact.

Interaction Design

User Research

Information Architecture

User/Task Flows

Personas

User Journey Maps

Site Maps

Figma

Usability Testing

High Fidelity Design

Responsive Design

Reports

Interactive Prototypes

Hello There!

Leila Aminian

Product Designer

aminian.leila@gmail.com

leilaaminian.com

Linkedin

240-810-8645